Please fill out the support form below to receive technical assistance with our enterprise products, EMBASSY Remote Administration Server or Wave Data Protection Suite.

Customers who have not purchased our enterprise products of must contact Dell directly for support. If you are referred back to Wave from Dell the Dell Case Information fields below are required.

Dell Case Information
Contact Information
Server Information
Click here to find the Server Version.
Client Information
Click here to find the Client Version.
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Incident Information
Please include as much detail as possible, including troubleshooting steps you have taken, error messages and results from any diagnostic tests you have run on the system.