Problem: 

How to obtain the DCP Security Manager software and instructions for the installation process are unknown.

Applies To: 

Dell ControlPoint (DCP) Security Manager Versions 1.x installed on:
 

Latitude 13, E4200, E4300, E6400, E6400 ATG, E6400 XFR, ATG, E6500, XT2, XT2_XFR, Z600
OptiPlex 380, 580, 760, 780, 960, 980, XE
Precision Mobile M2400, M4400, M4500, M6400, M6500
Precision WorkStation T3500, T5500, T7500  

See Solution: DCP Security Manager Versions 1.x

 

Dell ControlPoint (DCP) Security Manager Versions 1.x installed on:
 

Latitude E5400, E5410, E5500 and E5510

See Solution: DCP Security Manager Versions 1.x for 5x00-10 Machines

Solution: 

DCP Security Manager Versions 1.x
 

Download, install and configure the Dell ControlPoint Security Manager software.

  1. Download Dell ControlPoint software.

    The latest version of Dell ControlPoint Security Manager is available at http://support.dell.com under Drivers and Downloads.
    Search by your computer model and the appropriate operating system. 
    Expand the ControlPoint section and download the following:
  • Dell Control Point Security Device Driver Pack
  • Dell-Firmware, Applies to the ControlVault (May be listed under Security instead of ControlPoint)
  • Dell ControlPoint Security Manager Application
  1. Installation.

    Prior to installing the downloaded packages, please be sure that you have disabled any firewalls and antivirus protection.  Successful installation requires the packages be installed in the order listed below, with a reboot after the completion of each package.  For Windows 7 Operating systems, right click and run installations as Admin. 
  • Install Dell ControlPoint Security Device Driver Pack
  • Reboot the machine
  • Update your Firmware
  1. Run the firmware executable file. This will unzip the contents to a folder on your local machine.
  2. Navigate to the “firmware” folder, and run the ushupgrade executable file. (be sure to right click and select to Run as Admin)
  3. Once the wizard opens, click the Start button to install. Follow prompts and reboot on completion.
  • Install Dell Control Point Security Manager
  • Reboot the machine
  1. Configuration.

    The Dell ControlPoint Security Manager First run Wizard will assist in configuring the security options on your system.

 

DCP Security Manager Versions 1.x for 5x00-10 Machines
 

Download, install and configure the Dell ControlPoint Security Manager software.

  1. Download Dell ControlPoint software.

    The latest version of software for your system is the Dell ControlPoint Security Manager; available at http://support.dell.com under Driver and Downloads. Search by your computer model and the appropriate operating system. 
    Expand the ControlPoint section and download the following:
  • Dell Control Point Security Device Driver Pack
  • Dell Control Point Security Application
  1. Installation.

    Prior to installing the downloaded packages, please be sure that you have disabled any firewalls and antivirus protection.  Successful installation requires the packages be installed in the order listed below, with a reboot after the completion of each package.  For Windows 7 Operating Systems right click and run installations as Admin.
  • Install Dell Control Point Security Driver Pack
  • Reboot the machine
  • Install Dell Control Point Security Manager Application
  • Reboot the machine
  1. Configuration.

    The Dell ControlPoint Security Manager First run Wizard will assist in configuring the security options on your system.

 

If the information provided above did not resolve your issue or you have any additional questions, please complete our Support Request Form