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Customer Support Knowledge Base Articles

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Biometric Enrollment Errors in DDP|A
Biometric Authentication Fails at Windows Login - ETS
ETS Software Unavailable
Fingerprint Sensor Unavailable Errors - ETS
Installation Instructions
Operating System Inaccessible Due to Corruption - ETS
Trusted Platform Module (TPM) Disabled, Unavailable or Locked
Trusted Drive Tab Missing in EMBASSY Security Center - ETS
Uninstall Instructions - ETS
Biometric Authentication Fails at Pre-Boot - DCP
Biometric Authentication Fails at Windows Login - DCP
Disable BIOS Pre-Boot Authentication
Errors During Biometric Enrollment
Fingerprint Sensor Unavailable Errors - DCP
Security Manager Software Installation
Operating System Inaccessible Due to Corruption - DCP
Trusted Drive Tab Missing in EMBASSY Security Center - DCP
Trusted Platform Module (TPM) Disabled, Unavailable or Locked
Security Manager Uninstall Instructions
Windows 7 Upgrade Procedure for Machines with Security Manager
Biometric Authentication Fails at Pre-Windows
Biometric Enrollment Errors
Disable Pre-Windows Authentication
Enable Single Sign on with a Self-Encrypting Drive
Fingerprint Sensor Unavailable Errors - DDP|A